Returns & Exchanges

At Hedge House Furniture, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your handcrafted piece isn't a perfect fit for your home, we offer a 30-day return window for standard items in original condition.

1

Initiate Your Request

Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

2

Prepare for Shipping

Carefully repackage your furniture in its original protective packaging to ensure it remains undamaged during transit back to our workshop.

3

Schedule Pickup

Work with our logistics partners to schedule a convenient time for the freight carrier to collect the item from your residence.

4

Inspection and Refund

Once our team inspects the returned piece for quality assurance, we will issue a refund to your original payment method, minus applicable shipping and restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing